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A support ticket enables IT staff to track, prioritize, and resolve issues efficiently. Follow these steps to submit a ticket:
Log into CURIOO Help.
Navigate to "Submit a Ticket."
Choose the relevant category (CBAS, Resources, Technical Support, etc.).
Provide a comprehensive description of the issue, including error messages and screenshots if available.
Click "Submit."
You will receive an email confirmation with your ticket details and status tracking information.
