By accessing and using CURIOO Help, you agree to comply with our terms and conditions, which outline the proper use of our support system, data privacy guidelines, and user responsibilities. Please review these terms carefully before submitting a support request or accessing help resources.
- Acceptance
of Terms By accessing and using CURIOO Help, users agree to comply with
these Terms and Conditions. Violation of these terms may result in
restricted access to the system.
- User
Responsibilities
- Users
must provide accurate and complete information when submitting tickets.
- Users
should attempt basic troubleshooting before submitting a request.
- Users
must not misuse the helpdesk for non-technical requests.
- Privacy
and Data Security
- All
ticket submissions are confidential and handled in accordance with
CURIOO’s data protection policies.
- Users
must not share sensitive information through the helpdesk unless required
for issue resolution.
- System
Availability
- CURIOO
Help is available during working hours (UTC time). Support tickets can be
submitted at any time, but responses will be provided during operating
hours.
- Modification
of Terms
- CURIOO
reserves the right to update these Terms and Conditions at any time.
Users will be notified of significant changes.
For any further assistance, please contact the IT support
team through CURIOO Help.
This document ensures clarity and efficiency in the
CURIOO Help support process while maintaining high standards for security and
professionalism.
