Common Issues

Check your ticket status under "My Tickets" and ensure your contact details are correct. Avoid submitting duplicate tickets.

Restart your computer, close unnecessary programs, clear temporary files, and scan for malware.

Check system notifications for outages or ask a supervisor before submitting a ticket.

Disconnect from the internet, run a virus scan, and contact IT before logging into company systems.

Use strong passwords, do not share credentials, and log out after each session.

Yes, you can update your ticket by adding comments in the "My Tickets" section.

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